Business (SMEs)

National Coverage

Select Telecom has been a Nationwide Installer for over ten years now and our rapidly expanding customer base is testament to our service.  Our customer list includes Cancer Research UK, The Potter Group, DBC and TWI.

We install all types of hands free car kits, including tracker systems and entertainment systems for vehicles.

Accredited Engineers

In 2005 we worked closely with Nokia on the first Accreditation Programme of its kind within the installation industry.  As a result, 60% of our engineers were accredited that year.  We now only use accredited engineers for our installations.  We are also involved in a similar scheme with the FCS.

24 Month No Quibble Parts and Labour Warranty

We only use accredited engineers who install genuine, branded products so we do not anticipate any issues.  However, in the unlikely event that anything should go wrong with your car kit we offer a full, no quibble, 24 month parts and labour warranty.  The warranty includes free telephone support to your assigned account manager, and if we cannot resolve your issue over the phone, we will arrange for an engineer to call at a time and place convenient to you to resolve the issue.

Clear Price Promise

Our pricing structure is simple and unambiguous; just choose from Bronze, Silver or Gold for any mobile phone in any car to get one clear price.  If you get a cheaper price quote for a car kit install of the same specification in writing we will match it.

Time

Our SLA is five working days – from booking to installation.  Our Installations department will contact the end user directly and deal with every detail of the install for you saving you both time and money.

Installation Location

You have complete choice over where your installation takes place.  This can be at your home or office at a time of day suited to you.

Customer Support

As part of our 24 month warranty we offer free telephone support, 24 hours a day, 7 days a week.  During office hours you will be able to speak to your account manager who will deal with any queries you might have.  Outside office hours you will speak to an experienced advisor who will be able to talk you through more common issues

Independent Resolution Service

We offer a high quality service and are confident that we can deal with any issues that may arise.  However, in the event that we are unable to resolve any issue to your satisfaction, we will call in an independent company called Auditcare Services Limited.  They will then inspect the installation and equipment and prepare a report for both parties involved.